Privacy Policy
Privacy Policy
At Josh Cosmetics, accessible from our website, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
This Privacy Policy applies only to our online activities and is valid for visitors to our website. It does not apply to any information collected offline or via channels other than this website.
Consent
By using our website, you agree to this Privacy Policy and consent to the collection and use of your information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
The personal information we ask you to provide, and the reasons for collecting it, will always be made clear at the point of collection.
We may collect and process the following information: Name, Billing and delivery address, Email address, Order number, Telephone number (where provided)
If you contact us directly, we may also receive additional information such as the contents of your message and any attachments you send.
Payment information:
Josh Cosmetics does not store or have access to your full card or payment details. Payments are processed securely by third-party payment providers.
How We Use Your Information
We use the information we collect for purposes including: Processing and fulfilling orders, Providing customer support, Communicating with you about your orders or enquiries, Sending marketing communications where you have opted in (for example, VIP membership), Improving our website, products, and services.
Log Files
Josh Cosmetics follows standard procedures for using log files. These files automatically collect information when visitors access the website, including: IP address, Browser type, Internet Service Provider (ISP), Date and time stamp, Referring/exit pages.
This information is not linked to personally identifiable data and is used solely for analysing trends, administering the site, and improving user experience.
Cookies and Advertising Partners
Third-party services or advertising partners may use cookies, JavaScript, or similar technologies on our website. These cookies are sent directly to your browser and may automatically collect your IP address.
Josh Cosmetics does not control or have access to cookies used by third-party advertisers. We recommend reviewing their individual privacy policies for further information on how they manage your data.
You can choose to disable cookies through your browser settings. More detailed guidance can be found on your browser’s official website.
Third-Party Privacy Policies
This Privacy Policy applies only to Josh Cosmetics. It does not cover other websites or advertisers linked from our site. We encourage you to review the privacy policies of any third-party websites you visit.
We will only use your personal data where we have a lawful basis to do so under UK GDPR.
Children’s Information
Protecting children’s privacy is important to us. Josh Cosmetics does not knowingly collect personal data from children under the age of 13.
If you believe your child has provided personal information on our website, please contact us immediately and we will take prompt action to remove such information from our records.
Information Held
GDPR is very important to us and we make sure all computers with access to this information have anti-virus software. We do not have access to your card details.
Changes To Privacy Policy
We keep our Privacy Policy under review in order to reflect change in privacy regulation. This Privacy Policy was last updated 31/01/2020. We will contact you if we make significant changes in the Privacy Policy.